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Good faith in collective bargaining

Unions and employers who are involved in collective bargaining must deal with each other in good faith.

What good faith means

Good faith means dealing with each other honestly, openly, and without misleading each other. It requires parties to be active and constructive in establishing and maintaining a productive relationship in which they are responsive and communicative. 

The duty of good faith applies in all of the various employment relationships, including:

  • between an employer and an employee
  • between an employer and a union
  • in multi-party bargaining, each employer owes good faith obligations to each of the other employers, and each union. Each union owes good faith obligations to each of the other unions, each union’s members and each employer
  • between a union and its members
  • between a union and members of other unions in a workplace
  • between an employer and different groups of employees in a workplace.

Good faith in collective bargaining is an extension of the general good faith obligations in relationships between employers, employees and unions.

Good faith

Duty of good faith in collective bargaining

The duty of good faith is a tool to promote rational, informed discussion and minimise the parties resorting to actions such as strikes or lockouts. Employers can’t stop bargaining or refuse to enter into a collective agreement just because they object in principle to collective bargaining. Likewise, the good faith provisions allow parties to use information to persuade, not to mislead or deceive.

Having to bargain in good faith provides employers and unions with the best opportunity to reach a successful collective agreement (or variation). Approaching bargaining in a way that identifies issues and requires genuine consideration and response to those issues (with access to supporting information) promotes the prospects of an agreed outcome.

All parties who are undertaking collective bargaining have to act in good faith under the law. Good faith provides a basis for productive and ongoing relationships between employers, employees and unions. Good faith applies throughout collective bargaining:

  • from the start until the end of the bargaining process, and
  • in correspondence and communications after the completion of bargaining.

Good faith obligations recognise that:

  • employers and employees share many common interests, but they also have separate interests. For example, they may have a common interest to work together to increase productivity, but may disagree about what should be done with any increased profit.
  • productive employment relationships depend on people working together. This means focusing on common interests and managing competing interests in a way that maintains and builds relationships.
  • managing separate interests can mean all parties have to compromise.

When relationships are based on good faith, it’s easier to deal with the added pressures and issues that come up during collective bargaining.

What good faith means in collective bargaining

The duty of good faith underpins collective bargaining. At a minimum, unions and employers:

  • are active and constructive in establishing and maintaining a productive employment relationship
  • are responsive and communicative and use their best endeavours to agree on an effective and efficient bargaining process
  • meet together to consider and respond to proposals
  • if parties come to a standstill or reached a deadlock on a matter, they must continue to bargain about any other matters on which they have not reached an agreement
  • don’t mislead or deceive each other
  • recognise the role and authority of bargaining representatives
    don’t bargain, directly or indirectly, with persons other than bargaining representatives
  • don’t undermine the bargaining process
  • provide, on request, information that is reasonably necessary to support or substantiate claims or responses.

In addition, the duty of good faith means that employers:

  • are required to provide information to employees about any proposal that will or is likely to have an adverse impact on the continuation of their employment. Employers must also provide an employee with an opportunity to comment on that information, unless good reasons exist for maintaining confidentiality
  • must not advise or do anything with the intention of inducing an employee not to be involved in collective bargaining, or not to be covered by a collective agreement
  • must not pass on to employees not covered by a collective agreement, a term or condition agreed to in that agreement, where this is done with the intention of undermining the agreement and which has that effect.

Limitations under good faith

The duty of good faith places limits on the tactics each side may use to further their objectives. These limits include:

  • not allowing strikes and lockouts during the first 40 days after bargaining starts, to encourage the parties to seek agreement at the table
  • allowing parties to use information to persuade, but not to mislead or deceive.

Employers can communicate to employees a statement of fact or an opinion reasonably held about their business or a union’s affairs. This includes statements about the employer’s proposals for settling the agreement. However, any such statement or opinion must not be made with the intention of persuading the employees not to be involved in collective bargaining, or not to be covered by a collective agreement.

The employer must also continue to bargain with the employees’ representative and not with the union members directly. Some similar restrictions apply to unions when they’re bargaining with an employer or its representative.

Good faith doesn’t:

  • mean the parties have to put their own interests aside when they are negotiating. It allows vigorous bargaining, including economic pressure in the form of strikes and lockouts.
  • restrict the subject matter of negotiations. It’s up to the parties to decide on the terms they wish to include in their collective agreement.
  • assume that collective bargaining involves only calm, reasoned argument — bargaining often involves emotion, tension, grandstanding, and the use of pressure tactics. These are normal aspects of the process and good faith bargaining allows for this.

Strikes and lockouts

Disclosure of information

Disclosing information to the other parties is a basic aspect of the duty of good faith. It promotes informed bargaining and good faith relationships, and is a way of understanding the parties’ separate interests. 

Code of Good Faith in Collective Bargaining

The Code of Good Faith in Collective Bargaining gives employers and unions guidance on good faith when bargaining for a collective agreement or variation.

There are specific codes of good faith for employment relationships for the New Zealand Police, and the public health sector which cover (but are broader than) collective bargaining.

The code is important, and the Employment Relations Authority and the Employment Court may look at an approved code to see if parties have acted in good faith.

Code of good faith in collective bargaining [PDF, 457 KB]

I have approved the attached Code of Good Faith in Collective Bargaining under section 35(1) of the Employment Relations Act 2000 (Act). The changes from the previous code were recommended to me by the Committee for the Code of Good Faith in Collective Bargaining to reflect practices, developments and experiences in applying the duty of good faith under the Act and taking into account the Employment Relations Amendment Act 2018. The new code comes into force on 6 May 2019.

Accordingly as of that same day I have revoked, under section 38 of the Act, the existing Code of Good Faith in Collective Bargaining, approved by the then Minister of Workplace Relations and Safety, the Honourable Michael Woodhouse, on 6 March 2015.

In accordance with section 39 of the Act, the Employment Relations Authority or Employment Court may have regard to an approved code in determining whether or not a union and an employer have dealt with each other in good faith in bargaining for a collective agreement. This means that if the parties can show that they have followed the code, the Authority or Court may consider this to be compliance with the good faith provisions of the Act.

The code will also help parties to identify all the things they should be considering when trying to bargain in good faith.

Dated this 2nd day of May 2019.

Hon Iain Lees-Galloway

Minister for Workplace Relations and Safety 

Note that paragraph 1.7 was updated on 6 October 2023 to reflect the 12-month timeframe to lodge a personal grievance for sexual harassment in the workplace, as amended by the Employment Relations (Extended Time for Personal Grievance for Sexual Harassment) Amendment Act 2023. 

 

1.1 The purpose of this generic code is to give guidance to employers and unions (‘parties’) on their duty to act in good faith when bargaining for a collective agreement or variation to a collective agreement under the Employment Relations Act 2000 (‘Act’).

1.2 This code is not a substitute for the Act. However, the Employment Relations Authority (‘Authority’) or the Employment Court (‘Court’) may have regard to it in determining whether or not the parties have dealt with each other in good faith in bargaining for a collective agreement.

1.3 Good faith under the Act requires the parties to an employment relationship, defined in section 4(2) of the Act, to be active and constructive in establishing and maintaining a productive employment relationship. This applies to the relationships between parties in multi-party collective bargaining, which includes employers in multi-employer collective agreement bargaining. Parties must be responsive and communicative and must not do anything likely to mislead or deceive each other. Therefore, when bargaining for a collective agreement the parties need to consider whether their actions will establish and maintain the type of relationship required.

1.4 The parties should also develop good faith practices that are consistent with the legal requirements of the Act. Employers and unions who act in good faith are more likely to have productive employment relationships.

1.5 Bargaining for a collective agreement (including a multi-party agreement) means all the interactions between the parties that relate to the bargaining. This includes negotiations and communications or correspondence (between or on behalf of the parties before, during, or after negotiations) that relate to the bargaining. Bargaining also includes interactions about a bargaining process agreement.

1.6 Disputes can arise over the interpretation of the words used in a collective agreement, therefore care should be taken to ensure that the wording clearly reflects the agreement reached.

1.7 There are certain matters in section 54(3) of the Act which must be included in collective agreements:

  • a coverage clause, and
  • the rates of wages or salary payable to employees bound by the collective agreement, and
  • a plain language explanation of the services available for the resolution of employment relationship problems, including a reference to the time period to raise a personal grievance in section 114 of the Act (which is 12 months for a personal grievance relating to sexual harassment and 90 days for any other personal grievance), and
  • a clause saying how the collective agreement can be varied, and the date or event on which the collective agreement expires.

1.8 The good faith matters set out in this code are not exhaustive.

2.1 In order to promote orderly collective bargaining the parties must use their best endeavours to enter into an arrangement, preferably in writing, as soon as possible after the initiation of bargaining, that sets out a process for conducting the bargaining in an effective and an efficient manner. Even if the parties cannot agree on an arrangement they must continue to bargain in good faith, and should endeavour to ensure that such bargaining is effective and efficient.

2.2 The parties should consider the following matters which may, where relevant and practicable, in whole or in part, make up any such arrangement:

  • advice as to who will be the representative(s) or advocate(s) for the parties in the bargaining process,
  • advice as to whom the representative(s) or advocate(s) represent,
  • the size, composition and representative nature of the negotiating teams and how any changes will be dealt with,
  • advice as to the identity of the individuals who comprise the negotiating teams,
  • the presence, or otherwise, of observers,
  • identification of who has authority to enter into an agreement, any limits on their authority, and signing off procedures,
  • the proposed frequency of meetings,
  • the proposed venue for meetings and who will be liable for any costs incurred,
  • the proposed timeframe for the bargaining process,
  • the manner in which proposals will be made and responded to,
  • the manner in which any areas of agreement are to be recorded,
  • when the parties consider that negotiation on any matter has been completed, and how that will be recorded,
  • communication to interested parties during bargaining,
  •  the provision of information and costs associated with such provision,
  • the appointment of, and costs associated with, an independent reviewer should the need arise,
  • any process to apply if there is disagreement or areas of disagreement,
  • the appointment of a mediator should the need arise,
  • in the case of multi-party bargaining, how the employer parties will behave towards one another and how the union parties will behave towards one another,
  • where appropriate, ways in which good faith relations during bargaining can take into account tikanga Māori (Māori customary values and practices), and/or any cultural differences or protocols that might exist in the environment in which the bargaining occurs.

2.3 The parties will adhere to any agreed process for the conduct of the bargaining.

3.1 The duty of good faith applies to all collective bargaining, including multi-party collective bargaining. The requirement in section 54 of the Act to include rates of wages or salary payable to employees in every collective agreement means the duty of good faith applies to all interactions between parties in collective bargaining about the rates of wages or salary payable to employees.

3.2 The duty of good faith requires parties bargaining for a collective agreement to conclude a collective agreement unless there is a genuine reason not to, based on reasonable grounds.

3.3 Genuine reason does not include:

  • opposition or objection in principle to:
    • bargaining for, or being a party to, a collective agreement, or
    • including rates of wages or salary in a collective agreement (that is, according to sections 32(1)(ca), 33(1) and 54 of the Act, parties cannot conclude a collective agreement without including rates of wages or salary in that agreement), or
  • disagreement about including in a collective agreement a bargaining fee clause under Part 6B of the Act. That is, if parties cannot agree on the inclusion of a bargaining fee clause and there are no genuine reasons based on reasonable grounds not to conclude a collective agreement, parties should conclude the agreement without a bargaining fee clause.

3.4 In relation to multi-employer collective agreements, a genuine reason includes opposition to concluding one, if that opposition is based on reasonable grounds.

3.5 The parties should, therefore, at all stages in the bargaining, act in a way that will assist in concluding a collective agreement.

3.6 As soon as possible, but not later than 10 days, after the initiation of bargaining the employer must draw to the attention of all employees under the proposed coverage clause (whether members of the union or not) that collective bargaining has been initiated. This is extended to 15 days if 2 or more employers are identified as intended parties to the bargaining.

3.7 At the beginning of bargaining, a union must notify the other parties of its procedure for ratification.

3.8 The employer must not advise, or do anything with the intention of inducing, an employee:

  • not to be involved in bargaining for a collective agreement,
  • or not to be covered by a collective agreement.

3.9 An employer is not prevented from communicating with the employer's employees during collective bargaining (including, without limitation, the employer's proposals for the collective agreement) as long as the communication is consistent with the general duty of good faith and the duty of good faith in collective bargaining.

3.10 The parties must recognise the role and authority of any person chosen by each to be its representative or advocate.

3.11 The parties must not (whether directly or indirectly) bargain about matters relating to terms and conditions of employment with persons for whom the representative or advocate are acting, unless the parties agree otherwise.

3.12 The parties must not undermine or do anything that is likely to undermine the bargaining or the authority of the other in the bargaining. Undermining behaviour is likely to be a breach of good faith. Such behaviour includes:

  • going through the motions of bargaining without genuinely negotiating or intending to settle the collective agreement,
  • not genuinely negotiating for rates of wages or salary payable to employees to be included in the collective agreement,
  • unduly hurrying the bargaining process to prevent proper consideration,
  • tabling extreme proposals with the intention to break down negotiations,
  • presenting initial claims on a ‘take it or leave it’ basis, or
  • tabling completely new proposals or revoking existing offers without compelling reasons.

3.13 The parties must meet each other, from time to time, for the purposes of bargaining. The frequency of meetings should be reasonable and consistent with any agreed bargaining arrangements and the duty of good faith.

3.14 The meetings will provide an opportunity for the parties to explain, discuss and consider proposals relating to the bargaining. Where proposals are opposed, each party should provide explanations which support their view.

3.15 A union and employer must provide to each other, on request, and in a timely manner, information in accordance with sections 32(1)(e) and 34 of the Act that is reasonably necessary to support or substantiate claims or responses to claims made for the purposes of bargaining.

3.16 The parties must consider and respond to proposals made by each other.

3.17 Even though the parties have come to a standstill or reached a deadlock about a matter, they must continue to meet, consider and respond to each other's proposals on other matters.

3.18 Where there are areas of disagreement, the parties will work together to identify the barriers to agreement and will give further consideration to their respective positions in the light of any alternative options put forward.

3.19 However, the parties are not required to continue to meet each other about proposals that have been considered and responded to.

3.20 The parties should attempt to settle any differences arising from the collective bargaining. To assist this, the parties should not behave in ways that undermine the bargaining for the collective agreement.

3.21 Negotiated terms and conditions, which are passed on (to an individual employment agreement or another collective agreement):

  • during bargaining with the intention or effect of undermining the bargaining, or
  • after the bargaining has concluded with the intention and effect of undermining the collective agreement,

will constitute a breach of good faith.

3.22 Relevant to the duty of good faith is whether or not an employer considering passing on the terms and conditions negotiated in a collective agreement or reached in bargaining has consulted with the union concerned before passing on the term or condition to an individual or another union. The parties should attempt to reach agreement on any pass on arrangement an employer is considering. If a pass on occurs with the agreement of the union concerned, it is not a breach of good faith.

4.1 Where the parties are experiencing difficulties in concluding a collective agreement they may agree to seek the assistance of a mediator. This could be a mediator provided by the Ministry of Business, Innovation and Employment’s mediation services. Parties should note that for strikes and lockouts in essential industries there are specific requirements in relation to the use of mediation services. 

5.1 Where there are serious difficulties in concluding a collective agreement, a party may apply to the Authority for facilitation to assist in resolving those difficulties. The Authority will then decide whether the application for facilitation satisfies 1 or more of the grounds set out in the Act.

6.1 Where a party believes there has been a breach of good faith in relation to collective bargaining the party shall, wherever practicable, indicate any concerns about perceived breaches of good faith at an early stage to enable the other party to remedy the situation or provide an explanation.

6.2 Parties are able, in certain circumstances, to seek a penalty for a breach of good faith.

6.3 The parties are also able to apply to the Authority to fix the provisions of the collective agreement to which the bargaining relates. An application may be made whether or not any penalty has been imposed for a breach of good faith. The Authority will then decide whether the application to fix the provisions satisfies the grounds set out in the Act.

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